Who we are

We are Committed to Your Care.

We provide Commonwealth Government funded Home Care Packages and NDIS (National Disability Insurance Scheme) that are flexible and reflect the needs of our multicultural communities, as well as caring for all eligible seniors.

Our culturally aware and multilingual employees provide services tailored to suit individuals and families. We cater to language and cultural needs to continue your way of life and values while providing carer-assisted independent home living.

Culture & Language

We welcome people from all backgrounds and we are committed to building an inclusive approach that recognises and respects consumers history, customs, values, beliefs and special needs. This includes Aboriginal and Torres Strait Island people, the traditional custodians of the land, as well as people who identify with other communities , such as the deaf community or LGBTIQ community. 

Our Staff

  • Our employees undergo thorough checks and verifications. Police Check and personality tests to ensure we have the right people on board to work with our clients.
  • We match each client with a staff member who speaks the same language and comes from the same or similar cultural background.

Staff Rights

  • Our staff have the right in a safe and healthy workplace free from violence and aggression. 
  • Aggression and violent behaviour toward staff is unacceptable and will not be tolerated
  • Please respect the role and dignity of our staff and their right to a safe and pleasant work environment.
  • Please take care of our staff so that they can take of you

Information Provision

Each service user, or prospective service user, is provided with information (initially and on an ongoing basis) in a format appropriate to their needs to assist them to make service choices and gain an understanding of the services available to them and their rights and responsibilities.

Our commitment to high quality service

Inclusive Home Care provide services without discrimination, regardless of the client’s country of birth, language, culture, race, religion, gender or sexual orientation.

We will:

  • be informative, helpful and efficient in response to inquiries
  • strive to improve our services
  • report our service outcomes to our government funding bodies

Get in touch

    Call for Free Advice 03 99137459
    Hours Mon – Fri: 9am – 5pm Outside weekdays or Emergency Reasons Please call : 0444 587 173

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